Who is responsible
The controller for personal data described in this policy is [COMPANY LEGAL NAME], trading as INTSEO Media / B2B Content Marketing Agency, with registered address [REGISTERED ADDRESS]. For privacy requests, email fabi@site-media.co.uk.
Governing law and dispute venue references in our contracts use [JURISDICTION]. Replace the bracketed placeholders above in your entity paperwork before you rely on this page as a counterparty disclosure.
What this site does and does not collect by default
Browsing public pages on b2bcontentmarketing.agency does not require an account. We do not run a first-party analytics cookie, advertising pixel, or session-replay tool on this site today. The server and hosting stack may still generate ordinary technical logs (for example IP address, user agent, and requested URL) needed to deliver pages and keep the service secure. Those logs are used for operations and abuse prevention, not for marketing profiles.
Details about cookies and similar storage are in our cookie policy.
Contact form submissions (Formspree)
When you submit the contact form, we process the fields you provide: name, work email, company website, optional company name and problem summary, and your message. We use that data only to assess fit, reply, and (if relevant) prepare a scoped proposal.
Submissions are sent to Formspree (Formspree, Inc.), which acts as a processor for form delivery and inbox storage under their terms and privacy practices. Formspree receives the form payload when you click submit. We do not sell inquiry data.
You can also email us directly at fabi@site-media.co.uk. Direct email is processed in our ordinary business email systems.
Legal bases (GDPR / UK GDPR style)
Where those regimes apply, we typically rely on:
- Legitimate interests for answering business inquiries, keeping basic security logs, and running B2B communications related to an active or prospective engagement.
- Contract (or steps before a contract) when we need your details and access credentials to scope or deliver services under an agreement.
- Consent where we ask for it expressly (for example optional survey participation beyond what a client already authorised, or any marketing list you opt into). You can withdraw consent without affecting prior lawful processing.
- Legal obligation when we must keep records for tax, accounting, or regulatory reasons.
Client materials and analytics access
During an engagement we may receive or access materials you supply: brand guidelines, product documentation, interview notes, CRM field definitions, CMS credentials, Google Search Console, analytics properties, and similar tools. We use that access only to perform the scoped work (strategy, production, research, enablement, audit, reporting) and to communicate with your named contacts.
Access should be limited to what the programme needs. Revoke credentials when the engagement ends unless a follow-on agreement keeps access open. We treat client materials as confidential under the contract; this policy does not weaken those obligations.
Personal data inside client systems (for example CRM contact records visible while reporting) remains under your controllership unless a written agreement says otherwise. We process it as your processor or service provider for the engagement.
Survey and research participant data
For original research programmes we may collect survey responses, interview notes, or other research inputs. What we collect depends on the study design agreed with the commissioning client.
Where participants are individuals, we (or the client, depending on the study structure) should provide a clear notice covering purpose, retention, and whether responses will be published in aggregate, attributed, or anonymised. We do not invent survey respondents. Published reports should not re-identify participants unless they agreed to attribution.
Raw response files are kept only as long as needed for methodology integrity, client delivery, and agreed archival, then deleted or anonymised.
What we use personal data for
- Responding to inquiries and scoping proposals
- Delivering and administering client programmes
- Scheduling interviews and managing review workflows
- Running research studies as contracted
- Invoicing, accounting, and dispute handling
- Securing our systems and preventing abuse
- Improving our services based on aggregated, non-identifying patterns where useful
We do not run behavioural advertising on this site and we do not sell personal data.
Third-party processors and tools
Depending on the task, we may use processors such as Formspree (form delivery), email and productivity providers, cloud storage, project management tools, and (for client work) platforms you already use or ask us to use. Client-side tools such as HubSpot, Webflow, Contentful, GA4, Ahrefs, or Semrush are typically your systems; when we access them, we do so under your authorisation.
Each processor applies its own security and privacy terms. We choose vendors that are suitable for professional services work and limit sharing to what the task requires.
International transfers
Some processors may store or process data outside your country, including in the United States. Where GDPR-style transfer rules apply, transfers should rely on an appropriate mechanism (for example the vendor's standard contractual clauses or other lawful transfer tool). Ask us if you need the current processor list for a specific engagement.
Retention
- Contact inquiries: kept while we are evaluating or discussing work, then typically up to 24 months unless a longer retention is needed for an ongoing relationship or legal claim.
- Client engagement records: kept for the life of the contract and a reasonable period afterward for accounting, warranty-style follow-up, and legal defence (often aligned to local limitation periods).
- Research raw data: kept per the study plan, then deleted or anonymised when no longer needed.
- Security logs: kept for a short operational window unless investigating an incident.
Your rights
Depending on your location, you may have rights to access, rectify, erase, restrict, or object to certain processing, and to data portability. You may also lodge a complaint with your local supervisory authority.
To exercise rights, email fabi@site-media.co.uk with enough detail for us to locate your data. We may need to verify identity before acting. If we process data only as a processor for a client, we will direct you to that client where appropriate.
Children
This site and our services are aimed at business professionals. We do not knowingly collect personal data from children.
Changes
We may update this policy when our practices or tools change. The "Last updated" date at the top will change when we do. Material changes that affect an active client relationship will also be communicated through the usual account channel when required.
Contact
Privacy requests: fabi@site-media.co.uk
Controller: [COMPANY LEGAL NAME]
Address: [REGISTERED ADDRESS]
Jurisdiction reference: [JURISDICTION]
Related pages: terms of service, cookie policy, disclaimer.
